General Booking Policy
Bookings of up to 6 may be made online via our website.
Tables of 7 or more (up to a maximum party of 10) please contact us via email hello@darcyswinebar.co.uk . A £10 non-refundable per person deposit is payable, which will be offset against the total bill on the night. Should the party not spend the full deposit, the outstanding balance may, at the discretion of the company, be converted into a gift voucher.
All tables are booked for the standard 2 hour duration and you will be asked to confirm your departure time upon completion. We politely request if you do not require the table for the full timeslot, that you either include a note on your booking to indicate this or email us to confirm.
Tables will be held for a maximum of 15 minutes beyond the booking time, after which they may be reallocated if we have not received notification.
In the event that you wish to cancel your booking, you may do so online via the link in your confirmation email. If a deposit has been paid, a minimum of 24 hours notice is required in order to process a refund; outside of this and at the discretion of the company any deposits may be transferred to a new date or offered as a gift voucher.
Ticketed Events Policy
Where bookings are made for ticketed events, payment will be taken online in advance.
In the event you wish to cancel your tickets, the following policy prevails:
-
For in-house events a minimum of 24 hours is required in order to be eligible for a refund.
-
For externally hosted and/or catered events (Wine Tasting, Supper Clubs, Raclette Night) a mimumum of 72 hours is required in order to be eligible for refund.
Outside of these times, the value of tickets purchased may, at the discretion of the company be either transferred to a new date or offered as a gift voucher.
If for any reason a booking or event is cancelled by the company, regardless of notice, a refund for deposit or ticket value will be offered in full.
Please note when booking that all guests must be aged 25+; Dress Code is smart casual. We reserve the right to refuse entry and/or service to any persons who do not meet this criteria.